Privacy Policy
Vest Technical Solutions Inc.
Last Updated: May 2026
Purpose
This Privacy Policy explains how Vest Technical Solutions Inc. (“VTS,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information in the course of conducting business, providing services, and operating our website and communication systems.
Scope
This Privacy Policy applies to:
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Visitors to the Vest Technical Solutions website
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Prospective and current clients
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Business contacts and partners
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Individuals communicating with VTS via email, phone, SMS, or support systems
This Privacy Policy governs external privacy practices and does not replace internal security, data handling, or employee privacy policies.
Information We Collect
VTS may collect personal and business‑related information including, but not limited to:
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Name
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Company name
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Email address
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Phone number (including mobile numbers)
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Job title or role
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Account, contract, billing, and service information
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Support ticket and communication history
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Security and authentication contact details (e.g., MFA / 2FA)
Information is collected when individuals:
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Request quotes or proposals
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Enter into contracts or service agreements
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Submit forms on the VTS website
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Communicate with VTS through supported channels
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Use client portals or support systems
Use of Information
Collected information is used to:
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Deliver and support IT, cybersecurity, and managed services
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Secure systems, accounts, and client environments
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Communicate service‑related updates and notifications
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Administer contracts, billing, and account management
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Meet legal, regulatory, and contractual obligations
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Improve service quality and customer experience
VTS does not use personal information for purposes unrelated to legitimate business operations.
SMS / Text Messaging Policy
VTS may use SMS communications solely for legitimate operational and security purposes, including:
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Multifactor authentication (MFA / 2FA)
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Account verification
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Security alerts
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Support and service notifications
VTS does not send unsolicited marketing or promotional SMS messages without explicit consent.
SMS terms:
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Message frequency may vary
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Message and data rates may apply
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You may opt out at any time by replying STOP
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Assistance is available by replying HELP or contacting VTS directly
Mobile phone numbers are not shared with third parties for marketing purposes.
Information Sharing and Disclosure
VTS does not sell or rent personal information.
Information may be disclosed only:
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To trusted service providers supporting VTS operations (e.g., billing, communications, security platforms)
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When required by law, regulation, or legal process
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To protect the rights, property, or safety of VTS, its clients, or others
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To enforce contractual obligations or service agreements
All third‑party providers are required to maintain confidentiality and appropriate security controls.
Data Security
VTS implements administrative, technical, and physical safeguards designed to protect personal information, including:
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Secure networks and access controls
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Encryption where appropriate
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Multifactor authentication
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Malware protection and monitoring
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Regular security reviews
Payment information is processed through secure third‑party payment providers. VTS does not store full credit card information on its systems.
Data Breach Response
In the event of a confirmed data breach involving personal information, VTS will take appropriate action, which may include:
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Notification to affected individuals where required
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Compliance with applicable breach notification laws
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Mitigation and corrective measures
Individual Rights
Individuals may request:
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Access to their personal information
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Correction of inaccurate information
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Deletion of personal information, subject to legal and contractual retention requirements
Requests may be submitted using the contact information below.
Third‑Party Websites
The VTS website may contain links to third‑party websites or services. VTS is not responsible for the privacy practices or content of external sites.
Compliance
VTS complies with applicable privacy and consumer protection laws, including:
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U.S. privacy regulations
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CAN‑SPAM Act requirements for email communications
Email communications include opt‑out mechanisms, and unsubscribe requests are honored promptly.
Contact Information
Vest Technical Solutions Inc.
20 Cabot Boulevard, Suite 300
Mansfield, MA 02048
Phone: (877) 519‑3334
Email: info@vesttechsolutions.com
Websites:
https://www.vesttechsolutions.com